Fleet Support
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How much do I earn from a Fleet rental?
Listing your car is currently 100% free - we only ask that you update your calendar and respond in a timely manner to any rental requests you receive. (Quick responses help renters to find cars mor...
Use of the vehicle and general conditions
The driver is requested to respect the property of the owner and treat the vehicle with due care and consideration. If the owner smokes in their car, it is their duty to inform the driver. Drivers...
Who can drive a rented vehicle?
Only the person named on the booking may drive the vehicle. Fleet does not provide insurance cover for other drivers during a given rental.
Can I take a vehicle out of the country?
Vehicles must remain in the country they are rented in. In Ireland, vehicles are permitted to travel between the Republic of Ireland and Northern Ireland. Drivers are not permitted to take the v...
What countries can I rent a car in from Fleet?
Currently Fleet is only available to rent vehicles on the island of Ireland. Although we hope to be in more countries very soon!
Paying fines, tolls and tickets
The driver is responsible and must pay for any and all toll charges, parking tickets or motoring fines incurred during the rental period. M50 toll fees can be paid directly before 8 PM the followin...
How do I raise a dispute?
In regards to insurance disputes and claims please see our claims section.For any other disputes relating to the service that is not covered by fleet: A dispute can be raised between a driver and o...
Under what circumstances will a rental be cancelled by Fleet
While every attempt is made to ensure all vehicles on the platform are safe, reliable and secure, and the owners are honest, Fleet, on occasion may de-list or ban users for falsifying information o...
How do I get paid for a rental?
When you confirm the booking request from a driver, the payment process begins automatically. Upon completion of a rental, the rental fee will be transferred directly to your account within 5-7 bus...
Cancellation policy for renters
When an owner and driver commit to the rental, it is their duty to honour it to the best of their ability. We understand that in some circumstances cancellations may be unavoidable. If a driver can...